Digital bank Revolut experienced a widespread outage on Tuesday, October 20, preventing users from accessing the app, making payments, sending money, or withdrawing cash. The problems affected multiple services and were reported by customers in several European countries. trnava.zoznam.sk ↗
Users also reported that logging in, card payments, and currency exchange were not working. The outage began appearing in the morning hours, after which the number of reports increased significantly. In some cases, practically no main function of the app was available. Telex ↗
The likely cause is considered to be a failure of several Google Cloud platform services in the London data center, specifically in the europe-west2 region. The problem affected servers on which parts of Revolut's infrastructure also run. The disruption therefore also appeared outside the United Kingdom and affected users across a wider European area. Telex ↗
Revolut stated that its technical team is working to restore services. The company also assured customers that their funds and personal data remain safe. It is not clear how long it will take for all functions to be fully restored. El Pais ↗
The outage demonstrated the dependence of digital banks on cloud infrastructure provided by large technology companies. Further developments will depend on the resolution of the fault in the London Google Cloud region and the gradual return of Revolut's services to normal operation. Le Figaro ↗
Google Cloud outage hit Revolut services in Europe
This summary was generated by artificial intelligence. It may contain inaccuracies. Please verify information in the original sources below.
Sources (4)
Une panne de Google Cloud perturbe plusieurs services, dont ceux de la banque Revolut
Le Figaro
| 12:36 20.10.
A Google Cloud meghibásodása állhat a Revolut leállása mögött
Telex
| 12:35 20.10.
Un fallo de Google Cloud en Europa provoca una caída global en aplicaciones como la de Revolut que impide los pagos con tarjeta
El Mundo
| 12:01 20.10.
Revolut postihl rozsáhlý výpadek, klienti nemohou platit ani posílat peníze
e15.cz
| 11:40 20.10.
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