The European Commission has launched a formal investigation into the accommodation platform Booking.com over suspected violations of the Digital Services Act. Brussels will examine whether the company is taking sufficient measures against fraudulent accommodation offers, fake listings, and phishing attacks. hnonline.sk ↗
The investigation will include an assessment of how Booking.com evaluates risks related to offers of non-existent accommodation facilities or other misleading listings. The Commission wants to determine whether the platform sufficiently protects users from fraud and whether it responds effectively to cases where attackers attempt to obtain login credentials or other sensitive information. HVG ↗
The European executive will also examine whether Booking.com correctly labels paid and highlighted offers in search results. This primarily involves assessing whether users clearly see when a specific accommodation is displayed on the basis of paid promotion. Telex ↗
The investigation is being carried out under the rules of the Digital Services Act, which require large online platforms to limit systemic risks and protect users. The company could face a financial penalty for any violation of the rules, though the amount is not yet known. ta3.com ↗
The Commission will now gather further information and assess the platform's practices. The opening of the investigation does not in itself mean that Booking.com has violated the rules. Further developments will depend on the results of the review and any subsequent steps taken by European authorities. ekonomika.pravda.sk ↗
European Commission Launches Investigation into Booking.com Platform
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